Cancellation Fees

We believe in being upfront and clear about any fee that could be payable during your policy term. The fees, charges and terms below are in addition to any that are set by your insurer and the premium finance provider that we use.

What are your fees and charges for cancelling my car insurance policy within the 14 day cooling off period?
We charge an administration fee of £30.00 for cancelling your car insurance policy within the 14 day cooling off period. This is in addition to a charge for the period of time we have provided cover.  Additional charges may be applied by your insurer so please check your policy documentation for details of these charges.

Will I get a full refund if I cancel my car insurance policy within the 14 day cooling off period?
If you cancel your car insurance policy within the 14 day cooling off period, you will receive a refund after the deduction of our cancellation charge, the cost for any cover provided and any fee charged by the insurer. 

What are your fees and charges for cancelling my Optional Extra(s) within the 14 day cooling off period?
We do not apply an additional charge for cancelling any Optional Extras (including Car Hire Cover, Personal Injury Cover, Breakdown Assistance Cover and Motoring Legal Protection) within the 14 day cooling of period, subject to there being no claims on the policies. If there has been a claim, no refund will be payable.

Will I get a full refund if I cancel my Optional Extra(s) within the 14 day cooling off period?
You will receive a full refund, subject to there being no claims on the policies. If there has been a claim, no refund will be payable.

What are your fees and charges for cancelling my car insurance policy after the 14 day cooling off period?
We charge £65.00 for cancelling your car insurance policy after the 14 day cooling off period. This is in addition to a charge for the period of time we have provided cover.  Additional charges may be applied by your insurer so please check their policy documentation for details of these charges.

Will I get a full refund if I cancel my car insurance policy after the 14 day cooling off period?
If you cancel your car insurance policy after the 14 day cooling off period, your refund will be calculated dependent on the length of time your policy has been running for, less any cancellation charges that we and your insurer apply.

What are your fees and charges for cancelling my Optional Extra(s) after the 14 day cooling off period?
If you cancel your Breakdown Cover we will charge you the time you have had cover for only, we do not charge an additional fee. If you cancel your other Optional Extra products there is no refund of premium, these are still charged in full. There are no additional fees if you choose to cancel any Optional Extra products.

Will I get a full refund if I cancel my Optional Extra(s) after the 14 day cooling off period?
For Breakdown Assistance Cover, a refund will be calculated dependent on the length of time your policy has been running for. No refund is given for the cancellation of other Optional Extras after the 14 day cooling off period.